Technology Solutions for Your Company’s Digital Transformation

We optimize and automate your operations with robust infrastructure, cybersecurity, and artificial intelligence.

Explore Our Solutions

A Complete Service Portfolio

Solutions designed for every facet of your technology ecosystem.

IT Support & Help Desk

We secure business continuity with proactive, efficient support—solving incidents before they impact your organization.

  • Unlimited guidance and troubleshooting.
  • Remote and on-site support.
  • Preventive and corrective maintenance.
  • Asset and licensing management.
  • End‑user assistance (Levels 1, 2, and 3).
IT Support

Infrastructure & Cloud

We design, implement, and operate robust, scalable, and secure infrastructures—on‑premises or in the cloud.

  • Cloud migration & management (Azure, AWS).
  • Server and network administration.
  • Workstation and server maintenance.
  • Rack management and structured cabling.
  • Backup and disaster recovery solutions.
  • Server virtualization.
  • Wired, structured cabling, and Wi‑Fi networks.
  • IP telephony and PBX systems.
  • CCTV and security cameras.
Infrastructure and Cloud

Cybersecurity

We protect your most valuable asset: information. We deploy perimeter defense and proactive security strategies to minimize risk.

  • Perimeter security (Firewalls, UTM).
  • Endpoint protection and antivirus.
  • Vulnerability assessments.
  • Security policies and awareness training.
Cybersecurity

Automation & Artificial Intelligence

We transform your business by optimizing key processes with automation and AI—boosting efficiency and cutting costs.

  • Smart App Integration: Connect ERP/CRM systems into automated data flows.
  • AI/RPA for Processes: Digital assistants that execute repetitive tasks and free your team.
  • Custom AI Solutions: Tailored models to solve your most complex business challenges.
  • Billing Systems Implementation: Electronic invoicing, accounting, and inventory integration.
  • Unified Communications: Centralize channels like WhatsApp Business, Facebook, and Instagram.
  • Custom Development & Integrations: Build and connect ERP, CRM, and project solutions.
Automation and Software Development

Strategic Consulting

We guide your technology decisions, aligning investment with business goals to maximize return.

  • Technology roadmap definition.
  • Cost and licensing optimization.
  • IT project leadership and governance.
  • Evaluation and selection of new technologies.
Strategic Consulting

Our Proven Methodology

We follow a structured four-phase process to deliver predictable, successful outcomes.

1

Discovery

We analyze your infrastructure, processes, and goals to spot gaps and improvement opportunities.

2

Solution Design

We craft a tailored technology roadmap and detailed architecture.

3

Implementation

We execute with agility and precision, ensuring smooth transition and continuous value delivery.

4

Continuous Care

Beyond go-live: we monitor, optimize, and support for ongoing improvement.

Our Support System

A transparent, efficient workflow to give you the best assistance.

1. Ticket Intake

All requests are centralized in our ticketing system for fast, organized responses.

2. Monitoring

We watch critical infrastructure (servers, switches, PBX) to anticipate incidents.

3. Remote Resolution

Secure remote access lets our engineers deliver effective fixes fast.

Technology Engineering for Your Operational Excellence

At LAGILCO DIGITAL, we’re more than providers—we’re your technology partners.

Our mission is simple: make technology work for you. We specialize in end‑to‑end IT infrastructure management, delivering proactive support and robust solutions that prevent issues before they arise. Every business is unique, so we tailor solutions to your strategic goals, optimizing costs and maximizing the value of your tech investments. With LAGILCO, your operations are in expert hands focused on your success.

Isotipo LAGILCO

Trusted By

We’re proud to be the technology partner for leading companies across industries.

Why Choose LAGILCO

More than a service, we offer a strategic partnership.

Experience & Professionalism

Certified engineers with 10+ years of industry experience.

Comprehensive Support

Remote and on-site assistance to resolve issues quickly and efficiently.

Tailored Solutions

Custom-built to your company’s specific needs and objectives.

Resource Optimization

Maximize tech investment value while reducing operating costs.

Proactive Management

Incident and request management tools for proactive, high-quality service.

Continuous Innovation

AI and automation to streamline processes and boost productivity.

Plans Built for You

Choose the level of support and strategy your organization needs to grow.

Advanced Plan

Essential

  • Remote Support
  • Network Diagnostics
  • Strategic Guidance
  • Equipment Inventory
  • Remote Corrective Resolution
  • Backup Configuration
Request Info

Corporate Plan

On-Site

  • Everything in Premium
  • On-Site Technical Staff
  • Dedicated Service Lead
  • Full- or Part-Time
  • Immediate Attention
  • Comprehensive IT Management
Request Info

Our Commitment: Service Level Agreements

We guarantee response and resolution times in writing.

Important

Requests that do not affect the use of services under our direct responsibility.

Response: 30 min Resolution: 3 days
Urgent

Incidents that limit user access to one or more productive services.

Response: 15 min Resolution: 12 hours
Critical

Problems that halt normal system operation (service outage or unavailability).

Response: 15 min Resolution: 2 hours
*Response and resolution times apply Monday–Friday, 8:00 a.m.–6:00 p.m.